1. Introduction
Welcome to Quantum Switch. This cookie policy explains how we use cookies and similar technologies on our websites, including www.quantumswitch.com (each, a “Website”). We strive to provide you with clear information about how we collect and process data through cookies.
2. Your Cookie Choices
2.1 Initial Consent
When you first visit our Website, you’ll see a Cookie Banner that allows you to:
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Accept all cookies
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Manage your cookie preferences
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Accept only strictly necessary cookies
2.2 Strictly Necessary Cookies
Some cookies are essential for our Website to function properly. These cookies don’t require your consent and include those needed to:
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Remember your cookie preferences
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Maintain website security
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Enable basic functionality
3. Understanding Cookies
3.1 What Are Cookies?
Cookies are small text files placed on your device that help us:
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Remember your preferences
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Understand how you use our Website
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Improve your browsing experience
3.2 Types of Cookies We Use
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Session Cookies: Temporary cookies that expire when you close your browser
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Persistent Cookies: Cookies that remain on your device for a set period
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First-Party Cookies: Set directly by Quantum Switch
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Third-Party Cookies: Set by our trusted partners
4. Our Cookie Usage
4.1 Strictly Necessary Cookies
| Name | Type | Duration | Purpose |
|---|---|---|---|
| ssr-caching | First-party | 13 seconds | Website rendering |
| XSRF-TOKEN | First-party | Session | Security (CSRF protection) |
| hs | First-party | Session | Security purposes |
| bSession | First-party | 24 hours | System effectiveness measurement |
4.2 Targeting Cookies
| Name | Type | Duration | Purpose |
|---|---|---|---|
| svSession | First-party | 1 year 1 month | Visitor tracking and session management |
4.3 Analytics Cookies
| Name | Type | Duration | Purpose |
|---|---|---|---|
| _ga: Google Analytics | First-party | 2 Years | Tracking unique visitors |
| _gid: Google Analytics | First-party | 24 hours | Tracking daily visitors |
| _pk_idMatomo/Piwik | First-party | Sessions | Analytics – Unique visitor ID |
| _hssc:HubSpot analytics | First-party | 24 hours | Session tracking |
4.4 Performance Cookies
| Name | Type | Duration | Purpose |
|---|---|---|---|
| SESSIONID | First-party | Session | Tracking unique visitors |
| ai_session | First-party | Session | Tracking daily visitors |
| X-Mapping | First-party | Session | Load balancer cookie for consistent server asignement |
5. Analytics and Third-Party Cookies
5.1 Analytics
We use anonymous analytics cookies to:
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Analyze website traffic
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Improve website performance
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Understand user behaviour
5.2 Third-Party Services
Our analytics tools are provided by trusted third parties who may set their own cookies. These partners are required to handle your data in compliance with applicable privacy laws.
6. Email Communications
6.1 Email Tracking
Our emails may contain:
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Web beacon pixels
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Tracked links
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Performance monitoring tools
6.2 Email Preferences
You can:
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Open emails in plain text to avoid pixel tracking
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Unsubscribe using the link in any email
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Contact [email protected] to manage preferences
7. Managing Your Cookie Preferences
7.1 Browser Settings
You can control cookies through your browser settings:
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Delete existing cookies
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Block future cookies
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Receive notifications about cookies
7.2 External Resources
For detailed cookie management guidance, visit:
Note: Restricting cookies may limit Website functionality.
8. Updates to This Policy
8.1 Policy Changes
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Last updated: November 23, 2024
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Changes take effect: 7 days after posting
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Notification: Via email (if available) or Website posting
9. Contact Information
9.1 Data Protection Enquiries
Postal Address:
Quantum Switch
Eagle Tower, 3rd Floor
Montpellier Drive
Cheltenham, Gloucestershire
GL50 1TA
Email: [email protected]
9.2 Additional Support
For any questions about cookies or privacy while using our Website, please contact our Data Protection Manager using the details above.
