v. 2.0
1. Introduction
Welcome to Quantum Switch. This cookie policy explains how we use cookies and similar technologies on our websites, including www.quantumswitch.com (each, a “Website”). We strive to provide you with clear information about how we collect and process data through cookies. The Website is operated by Quantum Switch Group Services Limited, which acts as the data controller for the personal data processed through cookies as described in this policy.
2. Your Cookie Choices
2.1 Initial Consent
When you first visit our Website, you’ll see a Cookie Banner that allows you to:
-
Accept all cookies
-
Manage your cookie preferences
-
Accept only strictly necessary cookies
2.2 Strictly Necessary Cookies
Some cookies are essential for our Website to function properly. These cookies don’t require your consent and include those needed to:
-
Remember your cookie preferences
-
Maintain website security
-
Enable basic functionality
3. Understanding Cookies
3.1 What Are Cookies?
Cookies are small text files placed on your device that help us:
-
Remember your preferences
-
Understand how you use our Website
-
Improve your browsing experience
3.2 Types of Cookies We Use
-
Session Cookies: Temporary cookies that expire when you close your browser
-
Persistent Cookies: Cookies that remain on your device for a set period
-
First-Party Cookies: Set directly by Quantum Switch
-
Third-Party Cookies: Set by our trusted partners
4. Our Cookie Usage
4.1 Strictly Necessary Cookies
| Name | Type | Duration | Purpose |
|---|---|---|---|
__cf_bm |
1st Party | 30 minutes | Cloudflare Bot Management cookie used to distinguish between humans and automated bots. |
cf_clearance |
1st Party | 1 year | Stores proof that a visitor passed a Cloudflare security challenge (e.g. CAPTCHA or Javascript check). |
cp_challenge |
1st Party | Session | Temporary cookie used by Cloudflare during ongoing security verification challenges. |
cookieyes-consent |
1st Party | 1 year | Stores user cookie consent preferences. |
wordpress_logged_in_[hash] |
1st Party | Session / 14 days | Authentication state for WordPress logged-in users. |
wordpress_sec_[hash] |
1st Party | Session / 14 days | Secure authentication details for WordPress. |
wordpress_test_cookie |
1st Party | Session | Checks if browser supports cookies during WordPress interaction. |
wp-settings-1 |
1st Party | 1 year | User admin UI settings for WordPress. |
wp-settings-time-1 |
1st Party | 1 year | Timestamp for WordPress UI settings customization. |
wp_lang |
1st Party | Session | Stores language preferences for the site. |
_GRECAPTCHA |
1st Party | 6 months | Bot protection via Google reCAPTCHA. |
AEC |
3rd Party | 6 months | Detects fraud and automated abuse during browsing sessions. |
HSID |
3rd Party | 2 years | Encrypted account authentication for Google Account security. |
SID |
3rd Party | 2 years | Encrypted user session authentication for Google Account services. |
SEARCH_SAMESITE |
3rd Party | 6 months | Prevents CSRF attacks during search requests. |
4.2 Targeting Cookies
| Name | Type | Duration | Purpose |
|---|---|---|---|
APISID |
3rd Party | 2 years | Tracks user behavior across Google services for targeted advertising and API integration. |
SAPISID |
3rd Party | 2 years | Authenticates users and delivers targeted advertising on Google services. |
NID |
3rd Party | 6 months | Stores user preferences and tailored search/advertising results. |
DV |
3rd Party | Session / 1 day | Stores preferences and tracks interactions across Google services for ad personalization. |
4.3 Analytics Cookies
| Name | Type | Duration | Purpose |
|---|---|---|---|
_ga |
1st Party | 2 years | Google Analytics visitor tracking ID. |
_ga_B975BTCQ0T |
1st Party | 2 years | Google Analytics 4 session state tracker. |
fs_uid |
1st Party | 1 year | FullStory unique user ID for session replays and UX tracking. |
_tccl_visit |
1st Party | 30 minutes | GoDaddy Web Analytics session tracker. |
_tccl_visitor |
1st Party | 1 year | GoDaddy Web Analytics unique visitor ID. |
4.4 Performance Cookies
| Name | Type | Duration | Purpose |
|---|---|---|---|
_scc_session |
3rd Party | Session | Website session performance tracking. |
lp_session_guest |
3rd Party | Session | LivePerson chat session performance and guest state. |
S |
3rd Party | Session | Internal session state performance for Google services. |
5. Analytics and Third-Party Cookies
5.1 Analytics
We use anonymous analytics cookies to:
-
Analyze website traffic
-
Improve website performance
-
Understand user behaviour
5.2 Third-Party Services
Our analytics tools are provided by trusted third parties who may set their own cookies. These partners are required to handle your data in compliance with applicable privacy laws.
6. Email Communications
6.1 Email Tracking
Our emails may contain:
-
Web beacon pixels
-
Tracked links
-
Performance monitoring tools
6.2 Email Preferences
You can:
-
Open emails in plain text to avoid pixel tracking
-
Unsubscribe using the link in any email
-
Contact qsecurity@quantumswitch.com to manage preferences
7. Managing Your Cookie Preferences
7.1 Browser Settings
You can control cookies through your browser settings:
-
Delete existing cookies
-
Block future cookies
-
Receive notifications about cookies
7.2 External Resources
For detailed cookie management guidance, visit:
Note: Restricting cookies may limit Website functionality.
8. Updates to This Policy
8.1 Policy Changes
-
Last updated: October 9, 2026
-
Changes take effect: 7 days after posting
-
Notification: Via email (if available) or Website posting
9. Contact Information
9.1 Data Protection Enquiries
Postal Address:
Quantum Switch Group Services Limited
Eagle Tower, 7th Floor
Montpellier Drive
Cheltenham, Gloucestershire
GL50 1TA
Email: qsecurity@quantumswitch.com
9.2 Additional Support
For any questions about cookies or privacy while using our Website, please contact our Data Protection Manager using the details above.
